Frequently asked questions.
What quality managers, management and IT usually ask before a demo.
Your system, question by question.
If you would like to see how GeniTrace fits your management system, let us talk in a demo.
ContactWhich part of ISO 9001 does GeniTrace cover?
The ten areas of the system: processes, requirements of the standard, documented information, context and risks, objectives and indicators, the improvement cycle, audits and management review, resources and changes, reports and the compliance matrix. The catalogue of the standard ships loaded from clause 4 to clause 10.
Do we have to declare by hand whether a requirement is covered?
No. Each requirement's state is computed by five rules that read the real evidence: approved documents, processes with a complete record, measured indicators, assessed risks, calibrated equipment, open nonconformities, audit findings and the age of all of it. What you load is the evidence; the verdict follows.
Can the artificial intelligence change a record of the system?
No. Each feature leaves a proposal, marked with a dashed border and the label “Proposal · AI”. The record is created only when a person accepts it, and that acceptance stays in the activity log with their name.
Can it be used without connecting an AI provider?
Yes. With no model configured the application works the same: the AI buttons do not appear and the screens explain why. The model is managed from the interface —a local Ollama or a hosted provider— and the change applies from the next query on, with nothing to restart.
How is it decided who sees what?
By groups and roles. Users belong to groups, groups grant roles and access rules decide which route each role may open. The side menu shows each entry according to those same roles, and the home dashboard filters its eleven widgets by who is looking: quality and management see the whole system, a process owner sees their processes.
Is it available in English?
Spanish by default, with English available from the top bar. The texts are managed from the application itself, so they can be adjusted to the organisation's vocabulary without recompiling anything.
Who warns when something is about to fall due?
The system. Scheduled tasks walk the documents with an overdue or upcoming review, the actions and calibrations coming due, and the week's audit programme, and send a single notice per day to whoever it concerns. The number of days of notice is configured from administration.
Can the information be taken out of the system?
Yes. The master document list and seven parameterised reports —nonconformities, overdue actions, findings, risk matrix, indicators, suppliers and calibrations— export to CSV, XLSX and PDF. Audit reports and review minutes come out as PDFs with the controlled-document header.
What is it built on?
On AppJars, the module catalogue by Flowing Code: users, profiles, menu, configuration, activity log, translations, email, scheduled tasks, queries, issue tracking and AI support. GeniTrace adds the core of the quality system on top.
Who is Flowing Code?
The company that develops GeniTrace and the rest of the Geni family. Write to contact@flowingcode.com and we will arrange a demo.
Let us look at your management system.
Tell us how you run your ISO 9001 today and we will arrange a GeniTrace demo.
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